E-Commerce FAQs: The Artistry of Jacques Pépin LLC
Shipping
When do you ship?
Most orders are shipped with 1-2 business days. Prints with frames may take longer since each frame is custom made. Prints with frames are generally shipped in 3-5 business days.
Where do you ship?
We ship to the U.S. and Canada only. Prints are shipped in cardboard envelopes with foam core reinforcement. Prints are carefully packed in plastic envelopes.
U.S. Shipping:
Within the U.S., shipping is free via UPS with tracking number and transit insurance.
Canada Shipping:
Shipping to Canada is via UPS and shipping costs are calculated on items in your cart prior to checkout.
Tax
Do you charge tax?
Currently, only Connecticut residents are charged state sales tax.
Copying Artwork
May I make copies of Jacques’ artwork?
All artwork and content on the Artistry of Jacques Pepin website is legally protected by U.S. and International copyright laws. Under no circumstance is it permitted for you to use any of Jacques artwork for commercial purposes, without proper and prior permission from Jacques Pepin, or his legal advisers. Unauthorized duplication or usage for commercial purposes is prohibited by the Copyright law and will be prosecuted. We protect our copyright interests. Jacques Pepin retains all of the copyrights to all artwork on this site, regardless of having sold the original image. You must contact him or his legal advisors in order to use an image for commercial purposes, whether or not you now own the original artwork.