Shipping and Handling: Each pendant will ship via FedEx with insurance.
Return Policy: Each pendant is carefully inspected & packaged to ensure safe delivery. As a customer, you have the right to return incorrect or flawed merchandise. Any claims must be made within 10 days after delivery. Please email us at firstname.lastname@example.org for instructions.
There is a 10 day return period if you are not completely satisfied with your purchase. The product being returned must be in its original form and must not be damaged or altered in any way.
jacquespepinart.com is not liable for insignificant distinctions of the product received compared to the product description. Because each pendant is individually hand-made, there may be minor differences from the version in the photo. Slight variations in size and color are expected occasionally. Appearance of products can vary when compared to on-screen appearance because of dissimilar graphic cards, browsers, or monitors.